Returns Policy


If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Returned items must be returned in original packaging where possible
  • Returned items must have no visible signs of wear or use


To initiate a return or exchange, please complete the following steps:

  1. Login to our online Resolution Centre using your email address and order ID
  2. Choose the products you wish to return or exchange from your order
  3. Print your shipping label that you will receive by email
  4. Send all items back to us using the label provided


Additional Information:

  • Refunds will be processed upon receipt of faulty items.
  • Replacement stock will be shipped when faulty items are returned
  • Return shipping fees will need to be paid by customer and reimbursed with refund
  • A restocking fee of 10% applies if item is found to be not faulty
  • We do not refund for change of mind
  • If you have any further concerns please email on [email protected] or call 0492 355 244